ABOUT ENGAGE NCW
Experience that connects strategy with people.
Engage NCW was founded by Teka Sellers after more than 15 years working in communications, public involvement, and customer experience for a public utility in North Central Washington.
That experience shaped a practical approach to complex projects: understand the decision, bring the right people into the process, communicate clearly, and stay involved through implementation.
EXPERIENCE & PERSPECTIVE
Built from experience on both sides of the work.
Before founding Engage NCW, Teka spent more than 15 years working within a public utility, leading communications, public involvement, stakeholder engagement, and organizational initiatives tied to complex projects and decisions.
That experience provided a practical understanding of what it takes to move work forward—from navigating internal processes and competing priorities to working with customers, property owners, community members, agencies, contractors, and project teams.
Today, Teka brings that perspective to clients throughout North Central Washington and beyond—providing experienced support that connects strategy with practical implementation.
IAP2 CERTIFICATE IN PUBLIC PARTICIPATION
Training in public participation fundamentals, designing effective engagement, and applying meaningful participation methods.
PROSCI CERTIFIED CHANGE PRACTITIONER
Training in the Prosci ADKAR® methodology for helping organizations and people successfully navigate change.
KEY ACCOUNTS CERTIFICATE PROGRAM
Utility-industry training focused on key accounts, electric utility operations, generation, and substations.
ESSENTIAL FACILITATION™
Training in practical facilitation methods for leading productive meetings, discussions, and group decision-making.
CREDENTIALS & PROFESSIONAL DEVELOPMENT
UTILITY INDUSTRY EXPERIENCE
More than 15 years of electric utility experience spanning customer experience and key accounts, outage communications, stakeholder engagement, and infrastructure projects involving generation, substations, transmission, and distribution.
INDUSTRY LEADERSHIP
Professional involvement with the Chartwell Customer Experience Leadership Council, Chartwell Outage Communications Leadership Council, Western Energy Institute Key Accounts program, and IAP2 Puget Sound Chapter.
CONFERENCE PRESENTER
Presented on electric utility outage communications at the EUCI Outage Communications Conference, sharing practical experience and lessons learned with utility professionals from across the industry.